datestampTuesday, January 5, 2010

99.9%

UNreliable! Our internet worked fine, but was a little slow. So my husband asked the guy at the qwest kiosk about it and found out that for only $7/mo. we could upgrade to lightening fast fiber-optic internet that is billed as, you guessed it, 99.9% reliable. So we signed up and have pretty much been without ANY internet service until late last night. After 3+ weeks of calls and promises, turns out...whoever set it up initially did it wrong, ggrrrr!! So here I type, hoping all stays well and connected.

I'll admit though there was some inconvenience, there were also moments when I said, this is okay, I could maybe get used to this. Like when we wanted to order pizza and it turned into a learning moment for Spanky, who is now all about looking things up in the phone book. You could almost hear him processing this new found thing..."So that's what they're for!"

Coming very soon...pictures, news and updates. Happy 3 months to our little Max today! He's amazing and wonderful ---cooing, laughing, sleeping like a champ! Happy New Year....can't wait to see what it has in store!

3 comments:

Anonymous said...

Hi MIsha! I often see what you are up to, but hardly ever comment. Your new addition is adorable. You are doing a great job. I was wondering though if his name is Max or Axel? I am a bit confused. Axel is a cool name!

mishalee said...

His name is Axel, but the first few times Wilhelm (aka Spanky--see we can't leave well enough alone in the name department) well, he tried to say Axel and it came out a 'bad word.' He was mortified and informed us he was changing his name to Max. There are several reasons why I was pleased with his choice: 1)a good friend of the family is named Max 2)I love Where the Wild Things Are 3)'Spanky' in the Little Rascals has a little brother nick-named Porky, not having it!
Just a few days ago Spanky informed me that he could now say Axel, so I asked if he was going to quit calling him Max. Nope, he just wanted me to know he had worked on saying Axel and mastered it.

CenturyLink Help Team said...

Hi Steph here at Qwest,

I am sorry to hear about the difficulty getting your high speed upgrade done, it sounds like it was very frustrating. I hope that all is resolved, however, if you're still having issues with the service, please let me know. You can email me a talktous@qwest.com with your billing phone number, billing address, and a copy of your post (plus any pertinent details) and I will help you resolve this once and for all.

thank you

Steph Lake
Manager - Talk To Qwest Team

talktous@qwest.com - attention Steph
www.twitter.com/TalkToQwest

"At Qwest your account information is confidential and protected by law, so I need your permission to access the account.”

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